For displaced families, adjusters and restoration teams

A furnished home
while yours is repaired.

Fire, flood or major repairs? Your insurance often covers this.

Whole furnished homes for your family, pets welcome.

We work directly with your adjuster.

Why Port Colborne Retreat

Somewhere that feels like home, fast

A whole home, not a hotel room

3 bedrooms, 2.5 bathrooms, a full kitchen and a washer and dryer, for up to 10 guests. Cook, do laundry and keep your routine.

Just one or two of you? Rent the Master Suite, with two king beds and a private bathroom, for $1,495 a month.

Pets welcome

Your pets can come too in our whole homes, for $60 per pet per stay.

Simple for your adjuster

A flat monthly rate, a written quote you can forward, and itemized invoices. We can bill your insurer or their housing provider directly.

Flexible as repairs change

Repairs running long? Tell us early and we extend your stay whenever the home is free.

Packages

Hold a home for your family today

Living room at 24 Charles St

HUGE 2 King Beds Family Home

24 Charles St · 3 bed · 2.5 bath · up to 10 guests

  • 1 week (7 nights)$1,279
  • 2 weeks (14 nights)$2,258
  • Monthly (29 nights)Best value$2,995
Reserve with a $500 depositor call / text (365) 652-6929
Living room at 664 King St

BIG Family Suite

664 King St · 3 bed · 2.5 bath · up to 10 guests

  • 1 week (7 nights)$1,339
  • 2 weeks (14 nights)$2,363
  • Monthly (29 nights)Best value$2,995
Reserve with a $500 depositor call / text (365) 652-6929
Living room in the guest suite

Spacious Guest Suite

24 Charles St · 2 bed · up to 5 guests

  • 1 week (7 nights)$666
  • 2 weeks (14 nights)$1,176
  • Monthly (29 nights)Best value$2,000
Reserve with a $300 depositor call / text (365) 652-6929

Pay a deposit to hold your spot, and we call or text you within a few hours to confirm dates. Your deposit is applied to your stay and refunded in full if we cannot find dates that work. Cleaning fee and any applicable taxes are added to the final booking.

Just need a room?

Just one or two of you? The Master Suite has its own bathroom.

Or rent one private room inside 24 Charles A, from $725 a month.

Two king beds in the Master Suite at 24 Charles St

Master Suite

24 Charles St · 2 king beds · private ensuite · up to 4 guests

  • 1 week (7 nights)$637
  • 2 weeks (14 nights)$1,124
  • Monthly (29 nights)Best value$1,495
Reserve with a $300 depositor book this room onlineor call / text (365) 652-6929
Queen bed in the Floral Room at 24 Charles St

Floral Room

24 Charles St · queen bed · 2 windows · up to 2 guests

  • 1 week (7 nights)$351
  • 2 weeks (14 nights)$620
  • Monthly (29 nights)Best value$825
Reserve with a $150 depositor book this room onlineor call / text (365) 652-6929
Queen bed in the Sunshine Room at 24 Charles St

Sunshine Room

24 Charles St · queen bed · up to 2 guests

  • 1 week (7 nights)$309
  • 2 weeks (14 nights)$546
  • Monthly (29 nights)Best value$725
Reserve with a $150 depositor book this room onlineor call / text (365) 652-6929

Rooms share the kitchen, living room and laundry with the other rooms in the home.
Pets welcome: $100 refundable deposit plus an $80 pet cleaning fee.
Bringing the whole family? Choose a whole home above.

Rates

One flat price, no platform fees

Home or roomNightly7+ nights
15% off
14+ nights
25% off
29 nights
flat monthly rate
HUGE 2 King Beds Family Home24 Charles St · 3 bed · 2.5 bath · up to 10 guests$215$182.75 / night$161.25 / night$2,995
BIG Family Suite664 King St · 3 bed · 2.5 bath · up to 10 guests$225$191.25 / night$168.75 / night$2,995
Spacious Guest Suite24 Charles St · 2 bed · up to 5 guests$112$95.20 / night$84.00 / night$2,000
Private rooms inside 24 Charles AYour own room, with the kitchen and living room shared.Rent one room, two rooms or the whole house.
Master Suite24 Charles St · 2 king beds · private ensuite · up to 4 guests$107$90.95 / night$80.25 / night$1,495
Floral Room24 Charles St · queen bed · 2 windows · up to 2 guests$59$50.15 / night$44.25 / night$825
Sunshine Room24 Charles St · queen bed · up to 2 guests$52$44.20 / night$39.00 / night$725

Online booking starts at 29 nights. For a shorter stay, call or text (365) 652-6929 and we will set it up. Cleaning fee and any applicable taxes are shown at checkout. These are our direct rates, lower than the same homes on Airbnb, Vrbo or Booking.com.

How it works

From first call to move-in

1

Tell us what happened

Send the form or call. You do not need to send policy details, just your dates and household size.

2

Forward our quote

We send a written quote you can pass straight to your adjuster.

3

Move in

Self check-in with clear instructions, and a local host a phone call away.

Good to know

Frequently asked questions

Most Canadian home, condo and tenant policies include additional living expenses coverage, which pays reasonable extra living costs above your normal spending, up to your policy limit. Your adjuster can confirm what your policy covers.

Yes. We can invoice your insurer, adjuster or their housing provider directly, or bill you with an itemized receipt to submit with your claim.

Tell us your dates. If a home is free we can usually confirm the same day.

Yes, in the whole homes. The pet fee is $60 per pet per stay.

Just your clothes and personal items. Beds, linens, towels, kitchenware, laundry, Wi-Fi and parking are all provided.

Request a quote

Get a quote you can send to your adjuster

We reply within a few hours, usually much faster. Prefer to talk? Call or text (365) 652-6929.